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How to connect remotely?

This guide will allow you to connect to work remotely.

Download the "USB redirector technician edition" software.


Start USB Redirector's customer module and wait while it initializes. After initialization has been finished, you should see the following message:

To continue, click Next button. USB Redirector will proceed to the next step where the customer needs to enter technician ID.

After entering the address, click Connect to establish a connection with the technician. Connection progress will be displayed in the next window:

Once the connection is established, USB Redirector will ask to plug a USB device:

Please follow all the steps in this window. The current step will be highlighted:

After reaching the last step, the device can be unplugged from USB port.